ServiceNow Architect

JOB DESCRIPTION: ServiceNow Architect

Type: (All 5 days in office)

Work location: Columbia, MD

Requirements: 8 to 10 yrs overall ServiceNow experience.

ServiceNow platform engineering with ITSM Modules including Service Request, Incident,

Problem, Change, Rot and Configuration Management and security / regulatory disciplines.

Industry and project experience of 8+ years with ServiceNow

Experience of significant ServiceNow implementations which span ITSM and security / regulatory disciplines.

Good understanding of ServiceNow capabilities.

Strong experience working with ServiceNow platform essential modules (e.g., ITSM, ITOM, CMDB, ITAM,

GRC, SecOps, HR, IM, Service Requests Management with SLAs, Knowledge Management, Discovery).

Experience in S2P & MDM setup in EC Pro, Service Catalogs, Integrations.

Designing, engineering and configuring ServiceNow to automate internal Information Technology

Infrastructure Library (ITIL) processes.

Thorough knowledge on workflows, tables, script, flow designer and integration hub.

Excellent knowledge on Enterprise Security and Architecture, middleware and discovery technologies,

database design schemas and data modelling.

Strong analytical skills, communication, and presentation skills.

Ability to manage development teams, customers and stakeholder expectations.

Knowledge and experience of Infrastructure Operations, migration as well as ServiceNow Integration with

Third party system.