ServiceNow Production Support Lead

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Nityo Infotech Corporation, is seeking the following. Apply via Dice today!

Roles and Responsibilities: -

• At least 5+ years of Information Technology experience.
• Proven years of experience in Java/J2EE, JavaScript, CSS, Oracle, PL/SQL, Unix.
• Strong experience in supporting ServiceNow Platform.
• Strong understanding of ITIL processes (Incident, Problem, Change, Service Catalogue, CMDB).
• Experience in working on ServiceNow Production support projects.
• Familiarity with integration concepts (API, Webservices, REST/SOAP).
• Good to have - ServiceNow Certified System Administrator (CSA) certification.
• Exposure to advanced ServiceNow modules like Discovery, HRSD, and ITOM.
• Experience in ServiceNow upgrades and patching activities.
• Experience and desire to work in a Global delivery environment.
• Ability to work in diverse/multiple team stakeholder environment and client interfacing skills.
• Analytical and communication skills.