ServiceNow HRSD Onsite architect

Job Description

Must Have Technical/Functional Skills

Strong hands-on experience in ServiceNow HRSD—Case & Knowledge management, Employee Service Center, HR workflows, Lifecycle Events, Service Portal.

• Proven experience as a ServiceNow Architect designing complex enterprise implementations.
• Deep understanding of ServiceNow platform capabilities:
• Flow Designer
• IntegrationHub
• Service Portal / UI Builder
• Scoped Applications
• Performance Analytics
• Strong understanding of HR processes, employee lifecycle, and service management frameworks.
• Experience in integrations with systems such as Workday, SAP SuccessFactors, Oracle HCM, or other HRIS platforms.

Roles & Responsibilities

• Serve as the primary onsite ServiceNow architect for HRSD initiatives.
• Lead end-to-end design, solution architecture, and implementation of ServiceNow modules, specifically HRSD.
• Translate business requirements into scalable technical designs aligned with ServiceNow best practices.
• Collaborate with HR stakeholders to define workflows, case management, knowledge management, employee lifecycle, and service delivery processes.
• Provide architectural governance, ensuring adherence to platform standards and security requirements.
• Guide development teams (onsite/offshore) with best practices, coding standards, and design patterns.
• Lead integration design with enterprise systems—HRIS, Identity Management, ERP platforms, etc. Deep knowledge and experience integrating ServiceNow and Workday is important.
• Conduct architecture reviews, impact assessments, and feasibility analysis for new features and enhancements.
• Own creation of technical documentation, architecture diagrams, and data models.
• Mentor technical teams and support internal capability building.
• Participate in roadmap planning, platform upgrades, and ServiceNow release management.

Salary Range $100,000-$125,000 year

TCS Employee Benefits Summary

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Qualifications: BACHELOR OF COMPUTER SCIENCE