ServiceNow Architect i8

Salary: Up to £100,000 per annum + bonus + benefits Location: UK wide with hybrid working model and client site visits Security Clearance: Must be SC eligible (UK nationals only)

We are partnering with a leading organisation to recruit a ServiceNow Architect to shape and drive the technical architecture and delivery of high-impact ServiceNow solutions across complex enterprise environments. This role sits at the intersection of solution design, platform governance, and strategic delivery leadership. You’ll be a senior technical authority, influencing platform strategy, guiding technical decisions, and ensuring best practice across development and implementation teams.

What you’ll be doing

• Lead the architecture, design, and implementation of scalable and secure ServiceNow solutions
• Define and enforce ServiceNow architectural standards and best practices
• Translate business requirements into robust platform designs and solution roadmaps
• Provide technical leadership and governance across multiple delivery teams
• Collaborate with stakeholders to ensure alignment between technical strategy and business objectives
• Mentor and guide developers and technical staff to foster consistency and quality What we’re looking for
• Proven experience as a ServiceNow Architect or senior technical lead on large ServiceNow programmes
• Deep hands-on expertise across ServiceNow modules (e.g. ITSM, ITOM, CSM, HRSD, SecOps, etc.)
• Strong knowledge of integrations, platform architecture, and complex workflows
• Excellent communicator with the ability to act as a technical authority to both technical and non-technical stakeholders
• ServiceNow certifications (CSA, CIS, architect-level certifications) strongly preferred
• SC eligibility (UK nationals and able to meet residency requirements)

This is a significant opportunity to lead, influence, and shape ServiceNow capability within a strategic Enterprise environment with real ownership and progression. If you would like to discuss the role or apply, please get in touch.