Need ServiceNow Platform Architect & Developer-100% Remote and Part Time-4hours a day.
NorthITE
AnywherePosted 13 hours ago
Hi,
Need ServiceNow Platform Architect & Developer-100% Remote and Part Time-4hours a day.
Location: Remote:
Duration: Part time-4hours a day,
Role Overview:
We are seeking an experienced ServiceNow Platform Architect and Developer to support our managed services practice. The ideal candidate will have deep hands-on expertise in ServiceNow Domain Separation, multi-tenant architectures, and advanced ServiceNow modules. This role requires a proactive professional who stays current with ServiceNow’s latest features, drives best practice adoption, and provides strategic advisement to both technical and business stakeholders.
Key Responsibilities:
- Architect, design, and implement ServiceNow solutions in complex managed services environments, with a focus on domain separation and multi-client tenancy.
- Lead the technical design and development of ServiceNow modules, including but not limited to:
- Technology Provider Service Management (TPSM)
- IT Operations Management (ITOM)
- Software Asset Management Professional (SAM Pro)
- CMDB, Discovery, Service Mapping, Event Management, Integration with IRE (Identification and Reconciliation Engine)
- AI/ML features and automation within ServiceNow
- Develop and enforce platform governance, security, and data separation strategies to ensure compliance and optimal performance in managed service scenarios.
- Collaborate with client and internal teams to gather requirements, translate business needs into technical solutions, and deliver high-quality ServiceNow configurations and customizations.
- Proactively research and evaluate new ServiceNow releases, features, and best practices; communicate relevant updates and recommendations to stakeholders.
- Mentor and guide junior developers and administrators on ServiceNow best practices, coding standards, and platform capabilities.
- Troubleshoot and resolve complex technical issues across ServiceNow modules and integrations.
- Document architecture, design decisions, and operational procedures for ongoing support and knowledge transfer.
Required Skills & Experience:
- 7+ years of hands-on ServiceNow development and architecture experience in managed services or multi-tenant environments.
- Proven expertise in ServiceNow Domain Separation, including design, implementation, and ongoing management.
- Strong experience with ServiceNow ITOM (Discovery, Service Mapping, Event Management, IRE), TPSM, and SAM Pro.
- Practical knowledge of ServiceNow AI/ML capabilities and their application to ITSM/ITOM use cases.
- Deep understanding of ServiceNow platform architecture, security, and integration patterns.
- Experience with ServiceNow scripting (Glide, JavaScript), Flow Designer, IntegrationHub, and REST/SOAP integrations.
- Demonstrated ability to stay current with ServiceNow releases and proactively adopt new features.
- Excellent communication, documentation, and stakeholder management skills.
Preferred Qualifications:
- ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) in ITOM, SAM, or other relevant modules.
- Experience in managed services provider (MSP) environments or consulting roles.
- Familiarity with ITIL, SIAM, or similar service management frameworks.
Personal Attributes:
- Proactive, self-motivated, and able to work independently in a fast-paced, client-facing environment.
- Strong analytical and problem-solving skills.
- Passion for continuous learning and knowledge sharing.
Thanks & Regards,
Joe
Recruitment Manager
Northite Inc
Hampton, New Jersey 08827
Web-Link: https://www.northite.com / - Equal Opportunity Employer - Connecting Talent with Right Opportunities.
Email: Joe@Northite.com