ServiceNow Platform Architect - CMBD Expert

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Principal, Software Engineering - ServiceNow Platform Architect

Location: Chicago, IL on site 3 days a week

SALARY: $190k - $200k flex plus 30% bonus

SELLING POINTS: ServiceNow platform architecture, support & plan a strategic roadmap for the ServiceNow platform. You will solve complex technical issues within the platform. You will be managing IT security and GRC Solutions. Expert in CMDB common service data model 4.0 including data implementation and maintenance activities performance analytics data analytics ITSM ITOM security operations vulnerability management software and hardware asset management any financial services and ServiceNow UI builder a plus Jira confluence workday oracle cloud java script certifications and degree required

Responsibilities

• Support and plans a strategic roadmap for the ServiceNow platform and manages the delivery of complex projects which may involve multiple systems
• Solve complex technical issues within the platform with the objective of system maturation
• Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners
• Provides leadership to solution development teams to ensure integrated architecture, and proactively engages with teams to promote process and organizational improvements that enhance overall platform effectiveness
• Manage a development team

Qualifications:

• 10+ years in implementing and managing various ServiceNow solutions, can offer customers real-world examples and provide best practice solution options
• 8+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions
• Expert with the CMDB and Common Service Data Model (4.0+) including data implementation and maintenance activities
• Expert with utilizing Performance Analytics and practical data analytics experience
• Knowledge of system architecture
• ServiceNow solutions including ITSM, ITOM, Security Operations/Vulnerability Management, Software Asset Management, Hardware Asset Management

Technical Skills

• [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (e.g., Jira, Confluence, Workday, Oracle Cloud, etc.)
• [Required] Working knowledge of JavaScript
• [Required] Knowledge of various IT processes and best practices
• [Required] Knowledge of Agile Development framework and effective SCRUM techniques
• BS degree in Computer Science, similar technical field