ServiceNow Architect

ServiceNow Architect - Onsite, MD

Applicants must work on-site in Maryland (5 days a week)

Full time.

Required

• related discipline, or equivalent experience/combined education, with 12 years of professional experience; or
• 10 years of professional experience with a related Master’s degree.
• 18+ years of experience may be accepted in lieu of a degree.
• 10+ years of experience as a ServiceNow Developer.
• 5+ years as a ServiceNow Solutions Architect.

Responsibilities

• Lead the ServiceNow Architecture development, enhancements, and implementations.
• Collaborate with customers and stakeholders in utilizing ServiceNow for managing enterprise services and enhancements using new technologies (i.e., AI and automation).
• Build roadmaps, provide recommendations, and lead the development and adoption of new technologies and services to enhance and fully leverage ServiceNow capabilities.
• Provide assistance to development teams as needed.
• Collaborate with Stakeholders and Clients to understand their business needs and translate them into technical solutions, ensuring alignment between ServiceNow capabilities and business requirements.
• Ensure technical deliverables are complete, consistent, high-quality, on time, and deliver valued outcomes.

Ensure adherence to ServiceNow best practices, including platform governance, security, and compliance.