ServiceNow Product Owner

Net2Source Inc.

is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries.

We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants.

Job Title: ServiceNow Product Owner

Duration: 6+ months

Location: Remote

The Manager, Digital Product Management oversees the design and engineers the delivery of innovative products in the patient and employee digital experience landscape.

Moreover, the incumbent manages the entire product life cycle from planning to execution in support of organizational strategy and objectives. Researches and analyzes market conditions and identifies key consumer trends and opportunities for product innovation/enhancements.

CORE JOB FUNCTIONS

• Manages the iterative lifecycle of the product from conception to maintenance, including concept, scope, specifications, prioritization, design, implementation, user acceptance testing, quality assurance, deployment, and maintenance.
• Acts as the champion of the product internally and externally, pushing for rapid adoption by defining clear goals and KPIs around customer value, and drives strategies to achieve them.
• Behaves as the voice of the user inside product development teams. Actively engages in user research, understands user goals and pain points and communicates your in-depth customer knowledge.
• Analyzes quantitative data to determine which plans are most successful and identifies new product opportunities and works closely with other Product Managers, Vendors, User Experience, Design and Development to define the Product Vision, Roadmap and Release Plans
• Defines and prioritizes the product backlog translating high-level requirements into user stories and performs acceptance testing on a rolling basis throughout each product increment.
• Collaborates with Marketing, Communications, Operations, and other partners as needed to define and execute on go-to-market activities, ensures user adoption, and identifies and measures user utility.

Creates product specifications as needed: wireframes with support from UX team, process workflows, state transition diagrams, copy decks, acceptance test plans, user stories and acceptance criteria, personas, and any other agile artifacts that will serve as a communication bridge between customers and the development team

• Functions as the Product Manager for a cross-functional development team, managing the entire feature and product life cycle from planning through development and launch
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.
• Adheres to University and unit level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary

CORE QUALIFICATIONS

Education: Bachelor's degree in relevant field required Experience: Minimum 5 years of relevant experience required Certification and Licensing: Refer to department description for applicable certification requirements Knowledge

Skills and Abilities:

Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.

Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.

Financial Oversight: Knowledge of financial operations and management.

Team Leadership:

Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.

Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.

Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively

Equal Employment Opportunity Statement: Net2Source is an Equal Opportunity Employer.

We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Awards and Accolades: America's Most Honored Businesses (Top 10%) Awarded by USPAAC for Fastest Growing Business in the US 12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020) Fastest 50 by NJ Biz (2020, 2019, 2020) INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list) Top 100 by Dallas Business Journal (2020 and 2019) Proven Supplier of the Year by Workforce Logiq (2020 and 2019) 2019 Spirit of Alliance Award by Agile1 2018 Best of the Best Platinum Award by Agile1 2018 TechServe Alliance Excellence Awards Winner 2017 Best of the Best Gold Award by Agile1(Act1 Group)

Mohit Jain AVP - Staffing Sales | Net2Source Inc | 270 Davidson Ave, Suite 704| Somerset, NJ 08873 o Ext 415 m e w