ServiceNow Developer

Location: Oak Ridge, TN

Job Title: ServiceNow Developer

Career Level From: Associate

Career Level To: Senior Specialist

Job Specialty: Application Delivery

What You'll Do

A career at CNS can offer you the opportunity to make a personal impact on our nation. We recognize that excellent employees are absolutely critical for mission success, and to achieve that goal we are seeking an experienced ServiceNow developer to help improve and optimize our mission critical systems. We are looking for you to apply your expertise through technical design, application development and implementation on mission critical systems. Help protect our national security interests at Y-12 and have a career with a purpose!

CNS is seeking a ServiceNow developer to join the team that supports our ServiceNow (SNOW) system. We are looking for self-motivated individuals who are passionate about designing robust, maintainable, and innovative solutions to software and user interface needs. Responsibilities include working as part of a small team of developers, helping to translate business needs into SNOW solutions, maintaining and enhancing existing solutions, debugging production issues, and customizing delivered functionality. We welcome you to apply and join our collaborative, well-established development team.

Specific Job Responsibilities

• Independently consult with clients and analyze current CNS business requirements, needs, and services.
• Analyze business systems to determine most efficient, effective solutions in the specific context of the ServiceNow implementations.
• Coordinates the business requirements with the available service delivery model, define new requirements, and lead delivery of new capabilities.
• Assist in all aspects of service implementation and delivery including design, configuration, development, deployment, and support.
• Keep pace with technical advancements with the ServiceNow platform and related technologies and provide input in their application areas to meet CNS business needs.
• Incorporate new technologies as appropriate.
• Lead and assist in all aspects of software delivery model; Design, Development, Validation, Delivery, Maintenance.
• Perform system test and validations; verify system expectations and requirements; ensure system operation; perform enhancements and improvements.
• Ensure that all appropriate procedures are developed and followed in a routine basis.
• Ensure that all appropriate operating procedures, contingency plans, and security policies are developed and followed on a routine basis.
• Ensure solutions are well-engineered, optimized, operable, and maintainable while also ensuring adherence to defined project management policies, change management guidelines, cyber security requirements and software quality assurance processes.
• Interface with IT project management to deliver solutions on schedule and within budget.

What You Can Expect

• Meaningful work and unique opportunities to support missions vital to national and global security
• Top-notch, dedicated colleagues
• Generous pay and benefits with a stable organization
• Career advancement and professional development programs
• Work-life balance fostered through flexible work options and wellness initiatives

Minimum Job Requirements

• Bachelor's degree: No experience.
• Eight or more years of education and/or relevant experience may be considered to satisfy educational and years of experience requirements for this posting.

Preferred Job Requirements

• At least 2 or more years of experience as a ServiceNow developer,
• Experience with Cloud computing
• Knowledge of the following programming languages is highly desirable: .Net, AJAX, HTML5, XML, and CSS3
• Proficiency in JavaScript (GlideScript) for server-side and client-side scripting.
• Experience with designing and developing Service Portal interfaces.
• Experience with ServiceNow Studio and Update Sets for development and deployment.
• Familiarity with REST and SOAP web services for integrating ServiceNow with other systems.
• Experience with specific ServiceNow modules like Incident Management, Problem Management, Change Management, etc.
• ServiceNow Certified Application Developer is a plus.
• Demonstrated success working in a team environment.
• Strong analytical and problem-solving skills.
• Effective oral and written communication skills.
• Experience with ITIL processes and agile development.

Why Y-12?

You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan, disability coverage, education reimbursement and many more. Want to stay healthy and fit but hate the cost of a gym membership? Take advantage of one of our onsite workout facilities and eat healthy in our onsite cafeterias. Much more than a workplace, at Y-12, you can build a career that lasts a lifetime.

Notes

The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired.

If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level.

Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required.

This position may require entry into the Material Access Areas (MAA) and participation in the Human Reliability Program (10 C.F.R. Part 712), which requires successful competition of a DOE counterintelligence evaluation and may include a counterintelligence-scope polygraph examination.

This position may be categorized as a “designated position” identified by 10 C.F.R. Part 709, requiring successful completion of a DOE counterintelligence evaluation that may include a counterintelligence-scope polygraph examination.

CNS is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to being randomly selected for drug testing without advance notification.

CNS is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit and without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status or disability.