ServiceNow Production Support _REMOTE_ON W2

Role: ServiceNow Production Support

Location: Austin, TX 78753(F2F Client Round)

REMOTE

Contract_W2

Share the resumes with ajith@burgeonits.com

Interview Process: There is one in-person round required.

Work Arrangement: The candidate can work remotely after the selection

Top 3 Required skills:

Service Now, Unix, Oracle SQL with ITSM and HRSD IT functionalities.

Years of experience in each of the must-have skills:

Service Now : 5-8 years

Unix : 3-5 years

Oracle SQL : 5-8 years

Would you require the candidates to meet you for an in-person interview?:

Yes, in person interview is mandatory with the client team

Is Skype/WebEx interview OK?:

The initial internal interview can be over Webex, but client interview will be face-to-face.

Work Location with ZIP:

Austin, TX 78753

Technical Hiring Criteria (Must Haves)

• Top 3 Required skills:

Service Now, Unix, Oracle SQL

• Years of experience in each of the must-have skills:

Service Now : 5-8 years

Unix : 3-5 years

Oracle SQL : 5-8 years

• Any Certifications required:

Service now certified system administrator is a mandatory certification. Other micro certifications in HRSD/ITSM/CSDM could be beneficial

Any additional information you would like to share about the project specs/nature of work:

The role is for production support for a top client in the IT industry. Candidate is expected to be on shift during weekdays and some of the weekends. Since the project is on-prem, this team handles all the operational and maintenance activities. This gives an edge to the candidate to be involved in other technologies like Unix and SQL, unlike the industry standard projects. Also, the tool and its implementation is customised by the client, which also gives the candidate a very good scope for learning service now. Although it is production support, this team handles code fixes and minor enhancements, which is an edge over other implementations.