ServiceNow HRSD Administrator

Hi,

Hope you are doing good!

We have a Full-time opportunity for you as ServiceNow HRSD Administrator @ Detroit, MI / Hartford, CT / Indianapolis, IN / Raleigh, NC / Richardson, TX / Pheonix, AZ

Role: ServiceNow HRSD Administrator

Locations: Detroit, MI / Hartford, CT / Indianapolis, IN / Raleigh, NC / Richardson, TX / Pheonix, AZ

Type of Hiring: FTE

Job Description

• Client is seeking for a ServiceNow Administrator with deep understanding of ITSM, ITAM, ITOM (IT Operations Management), Integration hub with hands on experience of working across multiple integrations.

Required Qualifications:

• At least 4 years of experience in Information Technology.
• Experience in ServiceNow platforms across ITSM, ITAM, ITOM(CMDB), Integrations.
• Good understanding of ServiceNow modules, integration hub and hands on experiences with ServiceNow integrations (OOTB, Custom) with third party applications.
• Solution design experience in Service Assurance platforms (customer issue management, ticketing, inventory management, service & network diagnostic, network monitoring (application, experience, performance, resource), workforce management, self-service fulfilment).
• Collaborate effectively with other ServiceNow consultants to develop solutions and handle general updates and configuration changes/requests, guide them.
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.

Preferred Qualification:

• Business, IT Stakeholders & Vendor Management Skill.

• Good Communication & Client- interfacing skills.

• Ability to work in team in diverse/ multiple stakeholder environment.

• Analytical and troubleshooting skills.

• Experience and desire to work in a Global delivery environment.