Senior Developer (ServiceNow)

Csquare is seeking a Senior Developer with experience in developing systems that support operations. The role involves delivering solutions to enhance the company's competitive advantage, collaborating with management, and ensuring data integrity across business systems.

Responsibilities

• Participate in development of new system features and system integrations and expand upon existing features using Kanban methodology
• Ability to take business concepts and formulate a user-friendly technical solution
• Perform requirements gathering, design, code/configuration, testing, demonstration of solutions, and appropriate documentation
• Follow coding best practices related to scripting, security, and implementation
• Identify ways to improve systems that will ultimately impact the bottom line for the business
• Collaborate with other developers and share knowledge
• Identify and remediate data integrity issues, ensuring that data is accurate, complete, and synchronized across business systems
• Support existing systems that enable company operations. This includes general administration as well as collaborating in root cause analysis; diagnose, isolate, and fix software problems
• Investigate and develop skills in new technologies

Skills

• Bachelor's degree in computer science, information systems, engineering, or technical-oriented degree
• 5+ Years' work experience in Information Technology
• 3+ Years' development experience with ServiceNow platform
• ServiceNow System Admin Certification
• Excellent interpersonal, communication, collaboration skills
• Passion for providing excellent service and building world class systems
• Proficient with JavaScript programming specifically related to custom ServiceNow development
• Experience with ServiceNow applications responsible for Customer Service Management (CSM), IT Service Management (ITSM), Order Management, Reporting/Performance Analytics
• Experience developing and consuming REST API services and developing/maintaining integrations to/from ServiceNow
• Experience developing ServiceNow mobile applications and ServiceNow service portals that use the following underlying technologies: HTML, Bootstrap, CSS, and AngularJS
• Experience with performance tuning ServiceNow including slow queries and recursive logic
• Experience using SaaS software such as Salesforce or NetSuite
• Experience with relational databases and SQL
• Experience with Microsoft Azure Service Bus
• Experience with data centers and data center operations

Company Overview

• Headquartered in Dallas, Csquare provides a comprehensive suite of colocation and data center services that prioritize connectivity, security, and redundancy. It was founded in 2019, and is headquartered in Coppell, Texas, US, with a workforce of 501-1000 employees. Its website is https://csquare.com.