Senior ServiceNow ITSM

Here's a professional and clean Job Description (JD) tailored for posting on Dice for your Senior ServiceNow ITSM & FSO Developer role: Job Title: Senior ServiceNow ITSM & FSO Developer Location: Stamford, CT / Onsite Type: Contract Experience Required: 9-12 years About the Role We are seeking a highly skilled Senior ServiceNow ITSM & FSO Developer with strong expertise in Financial Services Operations (FSO) and IT Service Management (ITSM) modules. The ideal candidate will have extensive hands-on development experience, strong integration skills, and a proven track record in automating workflows across financial services environments. Key Responsibilities FSO Or Financial Services Operations (Mandatory) Platform Architecture & Development

Design, develop, test, and deploy customized ServiceNow solutions tailored to ITSM and FSO.Translate business requirements into scalable digital workflows to improve operational performance. Custom Scripting & Process AutomationDevelop and maintain UI policies, client scripts, script includes, and business rules.Automate processes using Flow Designer and legacy Workflow modules. Integration & API ManagementBuild integrations between ServiceNow and external applications via REST APIs and scripted REST APIs.Configure custom Workspaces and dashboards with performance analytics. FSO-Specific DevelopmentImplement and optimize Financial Services Operations (FSO) modules, including dispute and case management.Embed risk and compliance controls into workflows and provide real-time analytics. Collaboration & GovernanceWork with IT and business stakeholders to align solutions with ITIL and financial workflows.Document changes, follow coding standards, and mentor junior developers. Required Experience & Skills8-10 years of ServiceNow development experience with strong focus on ITSM and FSO modules.Proven experience developing end-to-end ITSM workflows (Incident, Problem, Change, Request).Strong proficiency in JavaScript (server-side and client-side scripting).Expertise with Flow Designer, Workflow modules, REST APIs, and scripted REST APIs.Experience designing Workspaces and Performance Analytics dashboards.Strong understanding of financial services operations, compliance, and risk management.Hands-on experience with enterprise system integrations (ERP, CRM, CMDB). Certifications (Preferred)ServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)ServiceNow Implementation Specialist (ITSM or FSO) Soft SkillsStrong problem-solving and troubleshooting abilities.Excellent communication and collaboration skills.Ability to work independently and lead end-to-end projects. Why Join UsOpportunity to work on cutting-edge ServiceNow FSO implementations.Collaborate with industry leaders in financial services transformation.Competitive compensation and career growth opportunities.