Service Desk Analyst – ServiceNow

Service Desk Analyst – ServiceNow Job Description

Data entry - handling sensitive data within various systems.Verify accuracy of steps completed by other team members.Handling Onboarding/Off boarding procedures.Manage request queue and monitor aging tickets and provide status updates and follow-up.Assist with backlogged tickets.The successful candidate will be highly service-oriented, flexible, and motivated.

The position requires: Customer Orientation:a strong focus on meeting customer needs;