Manager, ServiceNow

KPMG Advisory practice has seen tremendous client demand in this ever-changing market environment. Job Description

• Manage multiple workstreams of ServiceNow implementations including initial planning requirements design development testing implementation post-engagement support leading client workshops presenting leading practices ITSM ITOM or IRM understanding complex needs translating functional technical requirements engaging decision-makers laying out project roadmaps ensuring delivery aligns organizational strategies objectives guiding training mentoring team members clients ServiceNow operations upgrades development managing engagements according to financial cost management policies supporting business activities identification proposal development other pursuit activities working appropriate resources service lines industries.