ServiceNow Architect-1

Atlanta, Georgia 30033 Posted February 19th, 2026

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Job Type: Full Time

Job Category: IT

Job Description

Role: ServiceNow Architect

Location: Atlanta, GA

Fulltime

Job Description

Must Have Technical/Functional Skills

Deep knowledge and experience in ServiceNow ITSM, ITOM modules

Experience in developing workflows, customizing forms in ServiceNow

Experience in ServiceNow VA and Now Assist

Experience in integrating ServiceNow with monitoring, AI Ops and automation tools (PagerDuty, Ansible)

Understanding of on-prem and AWS Infra/application components to Integrate and execute automations

Understanding of monitoring and AI Ops tools

Roles & Responsibilities

Lead design and implementation of ServiceNow automation workflows in ITSM, ITOM modules

Lead the discussion with application and infra stakeholders, conduct workshops to understand and finalize the requirements

Design and solution integration of ServiceNow with IT Ops, monitoring and automation tools

Planning and implementation of new features in ServiceNow (ServiceNow VA, Now Assist)

Lead and guide offshore/onshore teams to track and implement the solution as per the expectations

Required Skills

PERFORMANCE ARCHITECT