Product Owner, HR Technology (ServiceNow HRSD and/or Global Payroll)

Company Description

About Ramboll

Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow.

Welcome to our Support Organization

In Ramboll’s Support Organization we take pride in keeping Ramboll running smoothly, enabling bright minds throughout the organization to focus on their areas of expertise as we tie together all parts of the business. We provide support within areas like Finance, HR, IT, Legal, Communication, Facility Management and more, coordinating efforts and securing common ground for the development and servicing of clients and markets.

Job Description

Location: Chennai (Preferred) / Gurgaon, India

Are you passionate about digital transformation in HR? Do you thrive at the intersection of HR and technology? Join our HR Digital Products & People Analytics team as a Product Owner and help us deliver seamless, innovative HR experiences.

We are looking for a Product Owner for HR Technology with a strong focus on ServiceNow HRSD and Global Payroll. You do not need to be an expert in both Payroll and ServiceNow — experience in either one is sufficient and we will upskill you in the other platform.

This is a post-implementation role centered on operational demand management, continuous improvement, and ensuring a predictable flow of enhancements across platforms.

The role has primary ownership of ServiceNow HRSD, while supporting workflow alignment with our Global Payroll application (e.g., ServiceNow HRSD and Papaya Global).

What you’ll do

• Operational Product Ownership for ServiceNow HRSD (Primary): Own and manage the ServiceNow HRSD backlog, ensuring a steady flow of incremental improvements.
• Global Payroll product ownership (Supporting): Manage the backlog for Global Payroll Application (Papaya Global) ensuring enhancements align with business priorities.
• Lead integration & automation: Work with other HR product owners to optimize processes, integrate systems, and identify opportunities for automation and efficiency gains.
• Drive demand & delivery: Run the demand intake and qualification process, triaging requests and translating needs into actionable backlog items.
• Collaborate across functions: Partner with HR Process Owners and IT to identify needs, adopt new technologies, and drive digital HR initiatives.
• Ensure smooth rollouts: Plan and execute User Acceptance Testing (UAT), support HR Operations handovers, and maintain proper documentation.

Qualifications

• Bachelor’s degree or equivalent experience in Business, IT, or a related field.
• 6+ years’ experience in HR technology with hands-on exposure to ServiceNow HRSD and/or to a Global Payroll Application.
• Strong functional knowledge to guide developers and implementation partners.
• Deep understanding of HR processes, service delivery models, and agile delivery.
• Excellent communication skills, capable of working effectively in global, cross-functional teams.
• Proactive, innovative, and passionate about digital transformation in HR.

Additional Information

We will upskill you

Whether your background is stronger in ServiceNow or Global Payroll, we invest in developing your capabilities across both areas. You will be supported by senior product owners, our Digital Employee Journey team, and our HR Tech. community.

What success looks like

• HR technology needs are identified proactively, not reactively.
• Requirements are clear, stable, and well understood by IT.
• Enhancements are delivered smoothly and adopted by users.
• HR Operations can confidently handle solutions post-handover.
• Stakeholders trust you as a reliable HR Technology Product Owner.

Why join us

• Opportunities for growth, mentorship, and continuous learning in HR technology.
• Inclusive culture that celebrates individuality and collaboration.
• Work on inspiring projects with global impact.
• Flexible work environment promoting work-life balance.
• The long-term thinking in a foundation-owned company

Work at the heart of sustainable change

Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start – and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential.

Equality, diversity, and inclusion are at the heart of what we do

We believe in the strength of diversity and know that unique experiences and perspectives are vital for creating truly sustainable societies. Therefore, we are committed to providing an inclusive and supportive work environment where everyone can flourish and reach their potential. We welcome applications from candidates of all backgrounds and encourage you to contact our recruitment team to discuss any accommodations you need during the application process.

All your information will be kept confidential according to EEO guidelines.

Ready to join us?

Please submit your application. Be sure to include all relevant documents including your CV, cover letter, etc.

Thank you for taking the time to apply! We look forward to receiving your application.