ServiceNow ITOM Senior Developer-5

San Francisco, California 94016 Posted February 21st, 2026

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Job Type: Full Time

Job Category: IT

Job Description

Role: ServiceNow ITOM Senior Developer

Experience - 5 - 10years of experience

Location - San Francisco, CA/ Dallas TX Onsite

Fulltime Permanent FTE

Role Overview

We are seeking a highly experienced ServiceNow ITOM Senior Developer to design, implement, and support IT Operations Management solutions within the ServiceNow platform. The ideal candidate will have strong expertise in Discovery, CMDB, Service Mapping, and Event Management in enterprise environments.

Key Responsibilities

Design and implement ServiceNow ITOM modules (Discovery, CMDB, Service Mapping, Event Management)

Configure and maintain CMDB with strong data governance

Develop and customize using JavaScript, Business Rules, Script Includes, Flow Designer

Configure and manage MID Servers

Integrate ServiceNow with monitoring tools and cloud platforms (AWS/Azure)

Troubleshoot platform and discovery issues

Support upgrades, enhancements, and best practices implementation

Required Skills

8+ years overall IT experience

5+ years hands-on ServiceNow development

Strong expertise in ITOM modules

Experience with CMDB & Discovery patterns

Strong JavaScript and REST/SOAP integrations

Knowledge of AWS/Azure environments

Understanding of ITIL processes

Preferred

ServiceNow CSA certification

ITOM Implementation Specialist certification

• Experience in large enterprise environments

Required Skills

CLOUD DEVELOPER

SQL APPLICATION DEVELOPER