ServiceNow Developer/Business Process Consultant, Security Operations

ServiceNow Developer/Business Process Consultant, Security Operations (SecOps)

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Triangle Cyber is seeking a highly skilled, motivated ServiceNow Business Process Consultant/Developer with SecOps development experience to join our team on a federal contract engagement. This role combines ServiceNow SecOps development, integration engineering, and process consulting. The ideal candidate will work directly with security stakeholders, translate mission requirements into technical designs, and deliver scalable, secure, and automated SecOps capabilities within the ServiceNow platform. Key Responsibilities

• Designing, prototyping, and implementing ServiceNow SecOps applications, including:
• Security Incident Response (SIR): enrichment, correlation rules, and automated playbooks.
• Vulnerability Response (VR): scanner integrations, remediation workflows, patch group automation.
• Configuration Compliance (CC): policy exception handling, remediation tasks, compliance dashboards.
• Threat Intelligence (TI): ingestion of IOCs, sightings search, enrichment workflows.
• Supporting the customers roadmap for Splunk integrations to enable alert ingestion, bi?directional incident synchronization, and SIEM dashboards.
• Developing custom integrations with SIEM, scanner, and intel tools (e.g., Splunk, Tenable, VirusTotal, Hybrid Analysis) using IntegrationHub, REST/SOAP APIs, and MID Server.
• Building and maintaining orchestration playbooks, Flow Designer workflows, Business Rules, and Script Includes to automate enrichment and response actions.
• Documenting and maintaining policies, procedures, and technical designs aligned with Agile development practices and secure coding standards.
• Leading workshops with SOC, IR, and VR teams to capture mission needs, define business requirements, and translate them into technical solutions.
• Creating and maintaining Performance Analytics dashboards and KPIs to provide real?time visibility into security posture.
• Supporting incident resolution, troubleshooting, and sustainment of the ServiceNow SecOps environment.
• Providing mentorship and knowledge transfer to client staff on best practices and solution sustainment.
• Able to communicate project progress, technical challenges, and solutions to both technical and non?technical stakeholders.

Required Qualifications

• Must be a U.S. citizen with an active Secret or Top Secret clearance.
• A minimum of eight (8) years of software development experience, including four (4) years of ServiceNow experience.
• A minimum of two (2) years of ServiceNow SecOps experience designing, prototyping, and implementing ServiceNow SecOps applications.
• A Bachelor's degree or higher in Cybersecurity, Computer Science, Software Engineering, Systems Engineering, or a related technical discipline from an accredited college or university. If the degree is not in a relevant technical field, a four (4) additional years of related experience for a total of twelve (12) years of experience is required.
• An active ServiceNow certification:
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified Implementation Specialist (CIS), SecOps (SIR, VR, or CC).
• Strong knowledge of ServiceNow administration, advanced configuration, and custom application development.
• Experience integrating ServiceNow with SIEM, vulnerability scanners, and threat intelligence platforms.
• Hands?on experience with Flow Designer, Orchestration, IntegrationHub, and MID Server.
• Strong technical skills in web technologies (JavaScript, HTML, XML, Angular, CSS) and integration technologies (REST, SOAP, LDAP, SSO).
• Familiarity with federal cybersecurity frameworks (NIST 800?53, FedRAMP, CISA KEV, MITRE ATT&CK).
• Strong communication, presentation, and documentation skills for engagements with technical and business stakeholders.

Desired Qualifications

• Experience supporting DHS, DoD, or Intelligence Community cus