A leading IT solutions provider is seeking an experienced Business Process Analyst to bridge business needs with ServiceNow's capabilities. The candidate will analyze, document, and enhance workflows, and facilitate stakeholder collaboration. A Bachelor's degree and 3+ years of business process analysis experience are required. Proficiency in ServiceNow and a strong understanding of ITIL principles are preferred. Competitive salary between $120,000 - $160,000, with estimated OTE of $150,000 - $200,000.

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