ServiceNow developer - • Citizenship – U.S. citizenship (required for potential security clearance) - Remote

ServiceNow BCM Implementation – Design, build, customize, and maintain the ServiceNow Business Continuity Management module to satisfy Business Continuity and IT Disaster Recovery requirements.

Low-Code Environment Management – Create and manage low-code development environments on ServiceNow, ensuring seamless integration with enterprise systems (e.g., REST/SOAP APIs, Integration Hub).

Full-Lifecycle Engineering – Conduct requirements gathering, design, coding, automated testing, debugging, deployment, and technical documentation throughout the SDLC.

Agile Collaboration – Participate in Scrum/Kanban sprints, work with stakeholders, track deliverables, and report progress in an Agile framework.

Compliance & Security – Partner with Business Continuity and IT Disaster Recovery teams to meet safety, security, data-quality, and regulatory compliance standards.

Technical Documentation – Produce design specifications, test plans, user guides, operating instructions, and detailed documentation of ServiceNow configurations and integrations.

Automation & Testing – Develop automated testing and deployment scripts (including Automated Test Framework) to streamline delivery.

Knowledge Management – Maintain Knowledge Articles related to functionality and support ServiceNow Incident, Request, and Knowledge Management processes.

Basic Qualifications

• Citizenship – U.S. citizenship (required for potential security clearance).
• Education – Bachelor’s degree in Computer Science, Software Engineering, or a related STEM field (or higher).
• Professional Experience – Minimum 5 years of professional software development experience with a BS (or 3 years with a Master’s). At least 4 years of hands-on experience configuring, customizing, scripting, and developing on the ServiceNow platform.
• Proficiency in ServiceNow development (Business Rules, Client Scripts, Flow Designer, ServiceNow configuration of tables, fields, forms).
• Experience with ServiceNow core modules (ITSM, CMDB, ITOM, workflows/flows) and custom app development.
• Strong knowledge of REST/SOAP APIs, Integration Hub, Action Designer, and Data Sources.
• Familiarity with low-code development and integration techniques on ServiceNow.
• Agile/Scrum methodology experience.
• Excellent written and verbal communication; ability to work independently and as part of a remote-work team.

Preferred / Desired Skills

Programming & Automation – Proficiency in JavaScript, HTML, CSS, plus scripting/automation languages such as Python, PowerShell, or Bash.

Data Management – Experience with relational (MySQL, PostgreSQL) and NoSQL (MongoDB, Cassandra) databases; cloud storage services (AWS?S3, Google Cloud Storage).

Process Improvement – Proven ability to identify, propose, and implement process improvements; experience presenting to leadership.

Testing Frameworks – Familiarity with ServiceNow Automated Test Framework (ATF).

Additional Information

Position is for 1st shift with a required start time of 8:00am ET

While this role is scoped as Remote / Full-Time Telecommute, minimum 50-mile proximity to a major Lockheed Martin facility is required.