ServiceNow Account Executive

Nelson Frank

Nelson Frank

Boston, MA

Posted 12 hours ago


Company

Our client is a leading digital transformation strategy company with 1,500+ technologists, is a ServiceNow Premier Partner. We serve clients across Retail & Supply Chain, Fintech, Transportation & Logistics, Healthcare, Banking & Finance, and more. We combine strategic planning with a proprietary AI-powered implementation methodology to deliver maximum ROI from our clients’ technology platforms.

Position Overview

We are seeking a Senior Account Executive to drive net-new and expansion revenue across the company's ServiceNow practice, including licensing resale, professional services, and managed services, through relationship-based, consultative selling into mid-market and enterprise accounts.

Core Responsibilities

Relationship-Based Selling & Consultative Engagement

  • Own the full sales cycle from prospecting through close for ServiceNow engagements spanning licensing resale, professional services (implementation, customization, migration), and managed services.

  • Build deep, trust-based relationships with CIOs, VPs of IT, HR leaders, and line-of-business owners across Private sector accounts, nurturing long-cycle enterprise deals from qualification to close.

  • Leverage consultative, value-led positioning—articulating how the company's ServiceNow implementations, Lightning Packages, and AI Assessment Frameworks deliver measurable growth, ePiciency, and ROI for each client’s unique needs and budget.

  • Consistently achieve and exceed annual sales targets, with a track record aligned to Premier Club-level performance (top-tier quota attainment recognized by ServiceNow partners).

  • Demonstrate strong working knowledge of ServiceNow’s full product portfolio: Technology Workflows, Customer & Employee Workflows, and the AI Platform.

  • Cultivate and maintain strong working relationships within ServiceNow’s sales, alliances, and solution consulting teams to ensure the company is positioned as a preferred co-sell and delivery partner, leveraging experience navigating partner-sourced vs. partner-influenced deal structures.

  • Collaborate directly with ServiceNow Account Executives, Solution Consultants, and Partner Development Managers to identify joint pipeline opportunities, respond to RFPs, and co-present at customer meetings.

  • Network proactively across the ServiceNow partner ecosystem, building referral channels with complementary technology providers, advisory firms, and managed services organizations.

  • Plan, coordinate, and execute company-hosted events: executive roundtables, lunch-and-learns, webinars, and customer appreciation events focused on ServiceNow.

  • Collaborate with the company's marketing team to align event strategies with campaign themes, target account lists, and ServiceNow’s fiscal calendar, maximizing pipeline impact around new release cycles and year-end procurement windows.

Qualifications

  • 3-5 years of B2B technology sales experience with at least 1.5 years focused on the ServiceNow ecosystem, selling licensing, professional services, managed services, or a combination, across both Private sector accounts.

  • Proven experience working directly with ServiceNow’s sales organization in co-sell and partner-influenced deal motions, with a clear understanding of ServiceNow’s partner program structure, incentive models, and deal registration process.

  • Experience selling into enterprise and mid-market accounts across verticals such as Financial Services, Retail & Supply Chain, Healthcare, Transportation & Logistics, or Government/Public Sector.

  • Exceptional relationship-building skills with a network of ServiceNow ecosystem contacts including ServiceNow AEs, SCs, partner managers, and enterprise IT and Public Sector buyers.

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