Experience in Senior or Principal-level roles with strong expertise in key workflows Strong knowledge of ServiceNow architecture, including UI Builder, Flow Designer, Workspaces, and Employee Center Good hands-on experience with JavaScript, XML, HTML, and CSS Certified ServiceNow System Administrator (CSA) in ITSM, ITAM, or SPM Certified Implementation Specialist (CIS) in ITSM, ITAM, or SPM

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