A global consulting firm is seeking an Enterprise Solution Architect in Charlotte, NC. You will leverage your expertise in ServiceNow ITSM and Service Desk operations to design tailored solutions for clients. The role involves engaging with customers during the presales phase, delivering technical presentations, and architecting ITSM solutions. Candidates should have a minimum of 8 years in tech environments and strong domain knowledge of service management practices. This opportunity also emphasizes the importance of collaboration with various stakeholders to ensure comprehensive solutions.

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