A global consulting firm is seeking an Enterprise Solution Architect specializing in Service Desk operations and ServiceNow ITSM solutions. The role involves designing scalable solutions, engaging with customers during the presales cycle, and delivering technical presentations. The ideal candidate should have extensive experience in Service Desk processes, strong collaboration skills, and a background in ITIL. Compensation varies based on location and experience, with an annual salary range for Washington from $78,500 to $201,300.

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