ServiceNow Platform Administrator

The ServiceNow Platform Administrator role involves managing and maintaining the ServiceNow platform for optimal performance and organizational alignment. Tasks include system upgrades, user provisioning, reporting, problem resolution, access control management, and user permission administration.

• Tier 1 support for ServiceNow Platform Incidents: Identifying issues and further troubleshooting efforts are key responsibilities.
• Collaboration with stakeholders to address system problems is crucial to successful issue resolution.

Key skills required for this position include:

• Bachelor's Degree in Information Technology or Computer Science
• 4-6 years of experience in information technology systems administration or related field
• ServiceNow Certified System Administrator (CSA) certification is mandatory