ServiceNow Product Manager

ServiceNow Product Manager

Join our dynamic Service Design team as a ServiceNow Product Manager, where you'll play a critical role in overseeing the ServiceNow product within the Managed Support Suite Technology (MSST) and the Platform & Infrastructure Technology Stack. You will define the strategic vision and tactical roadmap for the product, ensuring you understand the complete tools landscape. Your responsibilities will include generating product requirements, establishing specifications, and gaining insight into costs, pricing for adoption, ongoing maintenance, and enhancements. You will collaborate closely with D&T Development and Infrastructure teams, other CMSO organizations, and external teams such as IT and Product organizations.

Qualifications

Basic Requirements

• Bachelor's degree or higher in Computer Science or Computer Engineering
• 5+ years of ServiceNow experience

Preferred Qualifications

• Exceptional strategic thinking and vision skills
• Experience in implementing ServiceNow products
• Excellent written and verbal communication skills
• Knowledge of the ITIL framework
• Strong business and technical acumen
• Financial savviness and analysis capability
• Polished presentation and communication skills
• Strong influencing and leadership skills
• Excellent time management and organization skills

Salary

The target base salary range for this position is $120,000 - $130,000. We provide this range to promote transparency and equity. Actual offers will be based on individual knowledge, skills, and experience.

Travel Requirements

Travel is expected to be under 10%.

Relocation

No relocation is provided for this position.

Position Type

This is an experienced role.

Referral Payment Plan

Yes, referral payments are offered.

Our U.S. Benefits Include:

• Incentive bonus plans
• Medical, dental, vision benefits
• 401K with company match
• 10 paid holidays
• Generous paid time off packages
• Employee stock purchase plan
• Paid parental and family leave
• And more!

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

We are proud of our people-first and community-focused culture, empowering every employee to be their most authentic selves and do their best work in delivering a safer world. If you feel you don't meet all the preferred skills, we'd still love to hear why you would be a great addition to our team.

We are committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation, please complete the appropriate form.