ServiceNow Lead

ServiceNow Lead / ServiceNow Architect

Location: Onsite (Minneapolis, MN)

Client: Ameriprise Financial / CTS

What are the top 3 skills required for this role?

• Strong Hands on experience with ServiceNow ITSM and ITOM
• Strong Hands-on experience with SNOW CMDB, Discovery & Service Mapping
• Good Communication Skills

Job Description / Responsibilities: ServiceNow Lead/Architect role requires the applying candidate to have strong hands-on experience around the following activities:

• Manage Horizontal and Cloud Discovery Issue as part BAU
• Create Service Maps using Top Down Service Mapping approach for business critical applications
• Configure/manage Discovery schedules
• Configure and Manage CMDB Health Dashboard and CI Health and Hygiene Tasks
• Integrate with third party applications to bring Asset Data into CMDB
• Work on CMDB and ITOM Visible related enhancements