ServiceNow Platform

Architect JD:

• Around 12 years of experience in the IT industry
• 8 years of relevant experience in ServiceNow Platform executing enterprise end to end projects and managing large engagement. (ITSM, CSM, ITOM, ITAM, Custom Apps)
• Client C Suite, enterprise architect and Product Owner Interactions for platform level discussions
• Implementation experience with ITSM, CSM, Discovery, ITAM and Platform Level Architecture including Domain separations.
• Detailed JD
• Work in the ServiceNow platform developing innovative solutions that simplifies customer services.
• Maintain deep, comprehensive knowledge of ServiceNow's capabilities and offerings.
• Proven experience as a key person leading the development, guide and mentor the Team, design and delivery of different ServiceNow applications implementations.
• Architect and design solutions for complex business problems using ServiceNow best practices and standards.
• Advise and guide platform roadmap discussions.
• Desing platform level architectural configurations without base code customizations to improve the platform upgradability, stability , performance and stability
• Familiar with ServiceNow features of Flow designer, Integration hub, UI builder, App engine, Virtual agent, Predictive Intelligence, Process Automation and Mobile Apps
• Understanding of DevOps principles and CI/CD pipelines
• Logical thinking and problem solving skills along with an ability to collaborate
• Engaging presentation style, with the ability to control and manage multiple presentation scenarios
• Have the drive and determination to learn and continuously share your knowledge with others
• Recognize and develop opportunities to leverage ServiceNow as a platform. Senior Developer - same JD with higher experience. Around 5-8 years of experience in the IT industry
• 5 years of relevant experience in ServiceNow Platform Developing and administration experience for large engagement. (ITSM, CSM, ITOM, ITAM, Custom Apps)
• Stakeholders, Product Owner, Platform architect level Interactions for platform configurations and troubleshooting discussions
• Customization experience with ITSM, CSM, Discovery, ITAM and custom applications Detailed JD
• Work in the ServiceNow platform developing innovative solutions that simplifies customer services.
• Maintain deep, comprehensive knowledge of ServiceNow's platform level configurations (BR, ACL, Scripting, REST API etc)
• Proven experience as a key person handing platform maintenance and development, guide delivery of different ServiceNow applications implementations.
• Experience in building and troubleshooting integrations
• configure platform level configurations without base code customizations to improve the platform upgradability, stability, performance and stability
• Familiar with ServiceNow features of Flow designer, Integration hub, UI builder, App engine, Virtual agent, Predictive Intelligence, Process Automation and Mobile Apps
• Understanding of DevOps principles and CI/CD pipelines
• Logical thinking and problem-solving skills along with an ability to collaborate
• Document technical design docs and build test cases for testing the configurations performed
• Have the drive and determination to learn and continuously share your knowledge with others
• Recognize and develop opportunities to leverage ServiceNow as a platform