Senior ServiceNow Architect

Job Title: Senior ServiceNow Architect

Location: Falls Church, VA – Hybrid Remote

Eligibility: Candidate must possess an active Secret clearance

Job Description:

We are seeking a highly motivated Senior ServiceNow Architect to join

our team and lead the development, deployment, and management of

innovative ServiceNow solutions. This role will focus on backend

development, portals, workspaces, building data tables, enabling data

ingestion, and self-hosted environments in security-sensitive

environments, including IL5 and IL6 compliance.

The ideal candidate is a ServiceNow subject matter expert with hands-on

experience creating scalable, secure, and highly available solutions

tailored to customer needs in government or other regulated

environments. This role also requires proficiency in file/data

decomposition, workflow updates, and supporting data input and ingestion

practices.

Key Responsibilities:

• Serve as a technical expert for all aspects of ServiceNow

architecture, design, and implementation.

• Lead custom backend development for ServiceNow modules, ensuring

quality and performance standards are met.

• Design and develop ServiceNow portals and workspaces to enhance user

experience and streamline workflows.

• Build and maintain self-hosted ServiceNow environments, ensuring

systems remain highly available and secure.

• Design and develop custom widgets in ServiceNow portal
• Develop and implement methods for decomposing files/data into

actionable components within ServiceNow.

• Design and configure ServiceNow data tables to optimize data use and

scalability.

• Update and enhance ServiceNow workflows to support advanced data

input and ingestion needs, ensuring accurate processing and

integration.

• Architect and help design ServiceNow applications using JavaScript,

Glide API, business rules, client scripts, and Flow Designer to meet

specific business needs

• Drive alignment with mission-critical IL5/IL6 compliance

requirements, implementing security controls and configurations.

• Collaborate with stakeholders to analyze business needs, translate

them into technical requirements, and implement best-practice

solutions.

• Demonstrable experience presenting solutions to government

executives

• Develop detailed architecture diagrams to convey solutions to the

government

• Deliver and maintain technical documentation and architectural

guidance for projects and solutions.

• Provide technical mentorship to other team members, including

developers and administrators.

• Troubleshoot complex issues, provide advanced-level support, and

optimize ServiceNow performance.

Required Qualifications:

• Bachelor''s Degree in Computer Science, Information Technology, or a

related field (or equivalent experience).

• Minimum of 8+ years of experience with ServiceNow development and

architecture.

• Advanced expertise in ServiceNow backend development, specializing

in workflows, integrations, APIs, and file/data decomposition.

• Proven experience designing and implementing ServiceNow portals and

workspaces with a focus on user experience.

• Strong proficiency in configuring and managing ServiceNow data

tables for supporting large-scale solutions.

• Experience with designing and updating ServiceNow workflows to

support data input and ingestion from various sources.

• Strong hands-on experience with self-hosted ServiceNow environments

and infrastructure.

• Deep understanding of DoD IL5 and IL6 compliance and experience

working within these security boundaries.

• Excellent skills in scripting and application development using

JavaScript, SOAP/REST APIs, and related technologies.

• ServiceNow Certifications (e.g., Certified Application Developer,

Certified Implementation Specialist, or Certified Technical

Architect).

Preferred Qualifications:

• Experience with Azure Government solutions.
• Deploying solutions in IL5 and IL6 environments is preferred
• Mastery in cloud infrastructure support (AWS, Azure, or other cloud

hosting platforms).

• Familiarity with other enterprise ITSM solutions or tools.
• Experience working in federal, DoD, or other highly regulated

environments.

• Outstanding communication skills and the ability to effectively

present complex solutions to technical and non-technical audiences.

• Active Secret is a must