ServiceNow Platform Administrator

The ServiceNow Platform Administrator role is responsible for managing and maintaining the optimal performance of the platform. Key tasks include system upgrades, user provisioning, reporting, problem resolution, access controls management, and user permissions.

• Tier 1 support involves identifying issues with incidents in the ServiceNow Platform.
• Collaborate with stakeholders to resolve system problems.
• Backup responsibilities include responding to complex requests or handling them as needed.
• Efficiently troubleshoots and resolves complex problems under minimal supervision