ServiceNow Business Platform Owner

The ServiceNow Platform Owner is a senior leader responsible for the overall vision, strategy and realization of the ServiceNow platform within an organization. This role acts as a bridge between business objectives and platform capabilities ensuring ServiceNow delivers measurable outcomes aligns with enterprise priorities and evolves to meet changing needs.

Professionals in Deloitte's Internal Services work in a wide range of careers including accounting tax IT technology development and more but we share a common purpose. We help Deloitte deliver measurable lasting results for our internal stakeholders making an impact that matters. Domain Expertise

• Experience with IT architecture infrastructure cloud development understanding of platform capabilities best practices ServiceNow's platform product roadmap assessment of business requirements effort estimates collaboration with process owners businesses product teams to identify reusable components define new data models meeting business requirements collaboration with enterprise architecture data governance ensuring alignment enterprise standards advocating how ServiceNow capabilities should be leveraged across the enterprise Leadership Business Acumen
• Individual Skills Strong communication skills translating technical concepts business audiences skilled engaging influencing senior leaders business units technical teams utilizing team collaboration creating innovative solutions efficiently accountabilities include articulating vision building supporting developing platforms establishing governing policies managing opportunities maximizing value investments driving adoption features users realizing intended benefits coordinating maximizing partnerships champion ongoing optimization fostering culture innovation continuous learning conducting leading strategic sessions sessions integration sprint planning meetings etc