ServiceNow Queue Manager

• *ServiceNow Queue Manager Role Overview**

We are seeking a highly organized and detail-oriented professional to oversee ServiceNow ticket workflows related to computer fulfillment and asset lifecycle tracking. Key Responsibilities:

• Maintain accurate inventory reporting by monitoring incoming and active ServiceNow tickets related to computer procurement and asset support
• Validate returned equipment against asset records in the ServiceNow Returns Queue, ensuring data integrity throughout the process
• Track device movements throughout their lifecycle, guaranteeing up-to-date inventory information for informed business decisions