ServiceNow Supervisor with ITIL Certification
Virtual Vocations Inc
Seattle, WAPosted 2 days ago
ServiceNow Supervisor with ITIL Certification
A virtual-vocations-inc seeks a ServiceNow Supervisor to lead a team driving the strategy, development, configuration, optimization, and operational support of the ServiceNow platform. Key Responsibilities:
- Provide leadership for ServiceNow platform operations, overseeing configuration, development integration and support of various modules
- Serve as an escalation point for incidents ensuring SLAs KPIs and ITIL service metrics are met
- Lead a team of ServiceNow Analysts Developers managing workload distribution supporting team development Required Qualifications:
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