FSM Certified ServiceNow Analyst

FSM Certified ServiceNow Analyst

A highly skilled Functional Specialist with FSM Certified ServiceNow experience and over 10 years of expertise is sought after by a leading organization.

Key Responsibilities:

• Drive agenda for requirements workshops to develop strategic goals for the FSM module features
• Create detailed configuration requirements and user stories in the Agile Development module of ServiceNow
• Collaborate closely with ServiceNow Developers and QA Consultants to ensure compliance with project specifications

Required Qualifications:

• Mastery of implementing FSM module features such as Work order management and Dynamic Scheduling, accumulated through 10+ years of industry experienceil>Familiarity with HRSD industry use cases, particularly those relevant to utilities, telecom, healthcare sectorsliaisoning: Strong understanding of Employee Center or Employee Center Pro (ServiceNow Certification not specified)