ServiceNow Queue Manager

Virtual Vocations Inc

Virtual Vocations Inc

Austin, TX

Posted 2 days ago


A key role for a ServiceNow Queue Manager is sought to oversee and manage ServiceNow ticket workflows related to computer fulfillment and asset lifecycle tracking. Key responsibilities include monitoring and managing incoming and active ServiceNow tickets, overseeing the ServiceNow Returns Queue, validating returned equipment against asset records, tracking device movements throughout the lifecycle, and ensuring accurate inventory reporting. Key Responsibilities:

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