Servicenow Admin/Developer

Job Description:

We're hiring for the Servicenow position for one of our reputed clients. Kindly check details.

Position: Servicenow

• Experience in ITSM modules - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog-
• Understanding of Service-Now Logs for troubleshooting & adhere Service-Now best practices
• Configuration of the ServiceNow system including creating workflows
• Monitor health, usage and overall compliance of the platform
• Manage and resolve incidents/problem on ServiceNow applications.
• Perform daily maintenance and performance monitoring, error identification and remediation
• Manage User/Group Access/Access Control Lists.
• Create and maintain knowledge base and provide functional training and support for SNOW users.
• Work on continuous enhancement/Improvement of SNOW applications and processes.
• Develop metrics, reports and dashboards that can be used to measure effectiveness and efficiency of processes and systems
• Excellent communication and Client handling skills.
• Willingness to learn and adopt new technologies

Location: Pune

Min experience: 2+ years

Interested candidates may please share resumes to