ServiceNow Platform Administrator

ServiceNow Platform Administrator

The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs. This includes tasks like system upgrades, user provisioning, reporting, and problem resolution as well as managing access controls and user permissions.

• Tier 1 support of ServiceNow Platform Incidents identifying issues further troubleshooting efforts.
• Collaborate with stakeholders to address system problems.
• Serves as backup to respond to user requests for system needs upgrades or handles request that are more complex.
• Troubleshoots resolves complex problems in an efficient manner with little no supervision.

• Troubleshoot integration issues such as systemservice accounts APIs User Management Certs etc.

Minimum Qualifications