ServiceNow CSM Architect Onsite at Irving TX or Minnetonka MN

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.

Please find the job description below. If you are interested, kindly forward your resume to Prashant.singh@net2source.com We will review your profile and get back to you at the earliest.

Role: ServiceNow CSM Architect

Work Location: Onsite in Irving TX or Minnetonka MN

Hire Type: 6 Months+ Contract

• ServiceNow Certified Implementation Specialist – Customer Service Management (CIS-CSM)

Top Skills Required :

1. CSM in ServiceNow

2. ServiceNow Fundamentals

3. Scripting in ServiceNow

Job Description/ Responsibilities

The ServiceNow Architect is responsible for design, development, maintenance, administration, and continuous improvement of CSM solutions and help provide best practices of the ServiceNow platform. Additionally, this role is also responsible for assisting with the customer onboarding platform level inputs for the migration of the customers’ current Client Onboarding platform - Connex into ServiceNow CSM. The architect will Lead the design, development, configuration, and maintenance of enterprise Service Management solutions using ServiceNow. The successful candidate will be accountable for technical solutions proposed/implemented and all changes pushed to production. This is a SME/Subject matter expert role.

Required Qualifications

• 10+ years’ experience and proven specialization in ServiceNow implementation with minimum 3 years of experience working as an Architect for ServiceNow CSM.

• Comfortable in working in a high-paced work environment and can adapt to rapidly changing business drivers.

• Software architecture & design experience.

• Knowledge and experience of Infrastructure Operations, Cloud migration, AI and RPA required.

• Experience with creating workflows in ServiceNow, Remedy or similar experience

• Demonstrated ability to translate complex business requirements into automated workflow-based solutions

Regards,

Prashant Singh

Sr. Account Manager - Enterprise Business

Net2Source Inc.

(201) 285 -5087

Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873

LinkedIn: https://www.linkedin.com/in/prashant-singh-b1b23526