ServiceNow ITAM SME

Title: ServiceNow ITAM SME

Location: Spokane, WA

Type: Contract

Duration: 12+ Months with possible extension

Start Date: ASAP

Job Description:

• 10 to 12 years working with ServiceNow platform in enterprise wide multitier ServiceNow production environment
• At least 12 to 14 years of experience in the IT Industry Experience

Roles & Responsibilities

• Handson experience in implementing CMDB Discovery Service Mapping
• Good knowledge of Software Hardware life cycle workflows processes Basic understanding and ability to script automated processes
• Configuration and enhancements on the ServiceNow ITAM modular platform
• Develop ServiceNow SAM configuration including automated asset data population integrations with SCCM JAMF other software asset sources etc
• Experience in configure end-to-end SAM Pro processes activities along with reconciliation reclamation rules reports workspaces
• Handson experience in implementing HAM Pro module along with Hardware models lifecycle processes normalization workspace enablement etc
• Document every development, configuration, and technical detail, and prepare training material.

Certifications

• ServiceNow Administration certification
• ServiceNow Implementation Specialist Certification (HAM, SAM, Discover Various tracks).