SNOW (ServiceNow) Cloud Platform Architect
DataLuminate
AnywherePosted 19 hours ago
As a Technical Architect, you will be responsible for designing and implementing solutions using the
ServiceNow platform, specifically focusing on Customer Service Management (CSM). Your role will
involve collaborating with stakeholders to gather requirements, confirm technical feasibility, and provide
solutions that meet the needs of the organization. Additionally, you will be involved in technical validation
to ensure that the implemented solutions align with the established architecture and standards.
To excel in this role, you should have a strong background in Solution Architecture and be proficient in
using the ServiceNow platform. Experience with ServiceNow Product Customer Service Management
(CSM) is essential, as well as a solid understanding of Requirements Confirmation processes. Your ability
to effectively communicate with both technical and non-technical stakeholders will be crucial ensuring
successful project delivery. Overall, your expertise in Solution Architecture and technical validation will be
key in driving the organization's digital transformation initiatives forward.
In this role, exposure to tools and processes related to ServiceNow Product Customer Service
Management (CSM) will be beneficial. Candidates with a proven track record of successfully designing
and implementing solutions using the ServiceNow platform will have a competitive advantage.
Additionally, experience in technical validation and ensuring solutions align with established architecture
and standards will be highly valued. Your ability to think critically, problem-solve, and communicate
effectively will be essential in driving the organization's digital transformation efforts Job Title: Technical
Architect
Resource Skillset should include:
Customer Service Management (CSM) – proficiency level: Expert
ServiceNow Platform – proficiency level: Expert
Solution Architecture – proficiency level: Expert
Requirements Confirmation – proficiency level: Expert
Technical Validation – proficiency level: Expert
Job Types: Full-time, Contract
Pay: From $100,000.00 per year
Experience:
- Service Now: 5 years (Required)
Work Location: Remote