ServiceNow QA

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ServiceNow QA / Tester

Columbus, OH (Onsite)

Job Summary:

We are looking for a ServiceNow QA/Tester with hands-on experience in Automated Test Framework (ATF) and manual regression testing within ServiceNow. The candidate will be responsible for ensuring quality and stability of ServiceNow implementations and enhancements.

Key Responsibilities:

• Design, develop, and execute test cases using ServiceNow Automated Test Framework (ATF).
• Perform manual functional and regression testing within ServiceNow.
• Validate new features, enhancements, and defect fixes.
• Identify, log, and track defects through resolution.
• Work closely with developers and Business Analysts to ensure quality delivery.

Required Qualifications:

• Experience in ServiceNow testing.
• Strong hands-on experience with ATF (Automated Test Framework).
• Experience in manual regression and functional testing.
• Understanding of ServiceNow modules (e.g., ITSM, HRSD, CSM – preferred).
• Good analytical and communication skills.