Sr. ServiceNow Consultant

Job Summary

Job Title: Sr. ServiceNow Consultant

Location: Remote

Years of Experience: 15 to 25 Years

Salary: $145k to $155k/year

Required Skills & Qualifications:

• Technical Expertise :
• Expertise in configuring and administering ServiceNow SAM Pro to manage software assets, licenses, and compliance.
• Strong understanding of the integration between ServiceNow and other tools like SCCM, discovery tools, and enterprise systems for asset tracking and management.
• Solid understanding of software licensing models (e.g., per user, per device, subscription-based) and experience applying these models within ServiceNow SAM Pro.
• Experience with ServiceNow reporting and dashboard creation, including building custom reports and queries using ServiceNow's reporting tools.
• Certifications (Preferred) :
• ServiceNow Certified Application Specialist - SAM Pro.
• ServiceNow Certified Application Development - CAD.
• ITIL Foundation or higher-level certifications.
• Certified Software Asset Manager (CSAM) or similar certifications.
• Soft Skills :
• Strong analytical and problem-solving skills with the ability to identify and address software asset management issues.
• Excellent communication skills, with the ability to engage with both technical and non-technical stakeholders.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
• Strong attention to detail, with a focus on accuracy and compliance.

Additional Requirements:

• Knowledge of software license management tools and processes, specifically within ServiceNow SAM Pro.
• Experience managing software audits and liaising with vendors to ensure compliance.
• Familiarity with cloud-based software licensing and asset management (AWS, Azure, etc.) is a plus.
• Prior work integrating other enterprise SaaS (ServiceNow, Salesforce, GitHub, etc.) to appreciate patterns around connectors, webhooks, and rate limits.

"AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates."