SNOW Dev Administrator / Developer / Onsite / Columbus / Ohio

This is a long-term contract ServiceNow Developer/Administrator opportunity located in Columbus, Ohio (onsite 5 days/week) supporting a large-scale public sector digital transformation initiative. This role is heavily focused on the ServiceNow platform, including administration, scripting, upgrades, and platform optimization across ITSM environments.

This is a high-impact role where you’ll essentially own the “run” side of the ServiceNow platform while still contributing to ongoing development efforts. The biggest draw here is the level of ownership—you’ll be leading upgrades, ensuring platform stability at a 99.9% uptime level, and playing a critical role in maintaining and evolving a system that directly supports large-scale government operations. If you’re someone who enjoys being the go-to expert, working on complex upgrades, and having visibility across both infrastructure and development, this is a strong opportunity to grow within a mission-driven environment.

Required Skills & Experience

• 4+ years of hands-on experience with ServiceNow administration and development
• Strong experience with JavaScript, Glide API, and web technologies (HTML/CSS)
• Experience developing Business Rules, Client Scripts, UI Policies, and UI Actions
• Proven experience leading ServiceNow platform upgrades and patching cycles
• Experience managing user access, roles, and group permissions
• Hands-on experience with CMDB management and Service Catalog administration
• Ability to troubleshoot platform performance and resolve incidents
• Must be a US Citizen or Green Card holder
• Ability to work onsite 5 days/week in Columbus, OH
• ServiceNow Certified System Administrator (CSA) required

Desired Skills & Experience

• Experience with IntegrationHub and Flow Designer
• Familiarity with FedRAMP or government cloud security standards
• Experience working within ITIL v4 frameworks
• ServiceNow Certified Application Developer (CAD) or upgrade-related certifications
• Experience supporting public sector or government environments

What You Will Be Doing

Tech Breakdown

• 60% ServiceNow Administration (Platform Maintenance, CMDB, Access Controls)
• 30% ServiceNow Development (Scripting, Workflows, Configuration)
• 10% Reporting & Performance Analytics

Daily Responsibilities

• 55% Hands On (Development, Troubleshooting, Platform Support)
• 15% Management Duties (Upgrades, Documentation, Compliance Oversight)
• 30% Team Collaboration (Working with Stakeholders, Service Desk, and Dev Teams)

Posted By: Isabella Sweet