ServiceNow SAM Subject Matter Expert
General Dynamics Information Technology, Inc.
AnywherePosted 2 days ago
A company is looking for a ServiceNow SAM SME.
Key Responsibilities
- Guide the implementation, configuration, and maintenance of SAM for accurate software discovery and cost optimization
- Act as a bridge between IT Asset Management processes and the technical capabilities of the ServiceNow platform
- Design workflows for reconciliation, entitlement tracking, and compliance reporting using SAM Pro capabilities
Required Qualifications, Training, and Education
- Bachelor's degree in information systems, business, computer science, engineering, or a related technical discipline, or equivalent experience
- Minimum 5 years of experience in ServiceNow, specifically with SAM Pro Plus
- Expert-level proficiency in ServiceNow SAM Pro Plus capabilities and integration into enterprise infrastructure
- Strong understanding of software licensing and compliance to avoid vendor penalties
- Certified Implementation Specialist - Software Asset Management (CIS-SAM) or equivalent certifications preferred
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