QA Analyst (ServiceNow Modernatization)

We connect top talent in Business Services, Tech, Marketing & Creative with companies of all sizes—offering flexible, high-touch staffing solutions. We are currently filling the following contract job for our client.

Job Title: QA Analyst

Overview:

Join a dynamic team leading a transformative ServiceNow Modernization Program as a QA Analyst. This pivotal role offers the opportunity to shape enterprise-wide platform enhancements, ensure top-tier solution quality, and directly contribute to a major IT modernization initiative. If you possess strong testing expertise, a passion for quality assurance, and a desire to work on cutting-edge ServiceNow projects, this is your chance to make a significant impact.

Required Skills:

• 3+ years of experience in software quality assurance or testing roles
• Proven experience testing workflow-based enterprise applications, preferably ServiceNow
• Solid understanding of QA methodologies, SDLC, and Agile practices
• Ability to develop detailed, reusable test cases and scripts
• Experience with defect management tools such as ServiceNow, Azure DevOps, JIRA, or similar
• Strong analytical, problem-solving, and communication skills
• High attention to detail and accuracy
• Collaborative mindset, capable of working across cross-functional teams

Nice to Have Skills:

• Experience testing ServiceNow modules (ITSM, CMDB, ITOM, SPM, HRSD, etc.)
• Familiarity with ServiceNow Automated Test Framework (ATF)
• Exposure to API testing and data validation
• Supporting large-scale platform upgrades or modernization projects

Preferred Education and Experience:

• Bachelor’s degree or higher in Computer Science, Information Technology, or related field
• Experience supporting enterprise platform upgrades or modernization initiatives

Other Requirements:

• This is a contract position with approximately 20 hours per week

MissionStaff is an equal opportunity employer. Please note that we do not accept unsolicited resumes from third-party recruiters or agencies. Additionally, candidates must be U.S. citizens or Permanent Residents to be considered for this position.