ServiceNow ITAM/ ITOM SME-- CDC5778406

Job Description:

• 10 to 12 years working with ServiceNow platform in enterprisewide multitier ServiceNow production environment
• Atleast 12 to 14 years of experience in the IT Industry Experience
• Handson experience in implementing CMDB Discovery Service Mapping
• Good knowledge of Software Hardware life cycle workflows processes Basic understanding and ability to script automated processes
• Configuration and enhancements on the ServiceNow ITAM modular platform
• Develop ServiceNow SAM configuration including automated asset data population integrations with SCCM JAMF other software asset sources etc
• Experience in configure endtoend SAM Pro processes activities alongwith reconciliation reclamation rules reports workspaces
• Handson experience in implementing HAM Pro module along with Hardware models lifecycle processes normalization workspace enablement etc
• Document every development configuration and technical details prepare training material

Certifications

• ServiceNow Administration certification
• ServiceNow Implementation Specialist Certification HAM SAM Discovery various tracks

Mandatory Skills : ServiceNow ITOM-ServiceMapping

Good to Have Skills : ServiceNow CMDB, ServiceNow ConnectedOps, ServiceNow ITOM-Cloud Insights, ServiceNow ITOM-Discovery, ServiceNow ITOM-Governance, ServiceNow-Cloud Observability