Senior Business Process Consultant – ServiceNow
Lorven Technologies Inc.
Bridgewater, NJPosted 17 hours ago
Position: Senior Business Process Consultant – ServiceNow
Location: Bridgewater, NJ / Charlotte, NC / Bellevue, WA / Plano, TX / Santa Clara, CA
Job Mode: Contract / Fulltime
Required Skills & Qualifications
- Strong understanding of ServiceNow platform capabilities and release cadence.
- 5–7 years of experience in process consulting, business analysis, or service management transformation
- Strong expertise in ServiceNow implementations with deep understanding of OOTB process models
- Solid knowledge of ITIL v4 (Managing Professional / Strategist preferred)
- Experience working in Agile/Scrum environments with Product Owners and delivery teams
- Proficiency in process modeling tools (BPMN, Visio, Miro, Lucid) and documentation standards
- Excellent facilitation, stakeholder management, analytical, and communication skills
Mandatory Certification(s)
- CSA
- CIS
- Industry-specific certs (e.g., HR Pro)
- ITIL Foundation required
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