Service now Solution Architect

Job Summary

The Solution Architect – ServiceNow is responsible for designing end‑to‑end ServiceNow solutions that address complex business challenges while aligning with enterprise architecture standards, platform best practices, and long‑term digital transformation goals. This role bridges business strategy, process design, and technical architecture, ensuring solutions are scalable, secure, upgrade‑safe, and deliver measurable business value.

Required Skills & Qualifications

• 8+ years of experience in ServiceNow solution architecture or enterprise application consulting
• Strong cross‑domain experience with ServiceNow modules and integrations
• Deep understanding of ITIL v4, enterprise service management, and digital workflows
• Experience leading large, multi‑domain, global ServiceNow programs