ServiceNow Solutions Architect

We are:

A leading global professional services organization and key partner to major cloud providers including ServiceNow, AWS, Azure, and Google. Join us at Accenture to make delivering innovative work a significant part of your extraordinary career!

The Accenture ServiceNow Business Group's platform-led approach combines industry and technology transformation expertise with ServiceNow to empower businesses in the digital realm. We enable clients to excel in the cloud continuum, reshape service delivery and customer operations, and modernize workflows to realize the full potential of the platform.

Accenture's ServiceNow practice is equipped to assist organizations in addressing evolving business demands and coordinating services across the enterprise for enhanced speed, agility, and efficiency at scale.

You Are:

As a ServiceNow Solutions Architect, you bring extensive experience in crafting innovative applications within the ServiceNow platform. You can easily design system solutions and convey those solutions effectively.

• Ready to actively engage in developing new solutions for our clients.
• An experienced advisor to senior executives, adept at creating optimal solutions that meet their business needs.
• Provide leadership on critical ServiceNow initiatives for Fortune 500 clients.
• A continuous learner who pursues new opportunities for growth and keeps informed about the latest ServiceNow applications and features.
• Capable of identifying opportunities for added client value and collaborating with internal ServiceNow teams to drive progress.

The Work:

• Lead continuous enhancement of our implementation methodology and service offerings based on client feedback.
• Manage and mentor teams of ServiceNow Developers in a technical leadership capacity.
• Process-oriented, thriving in organized environments.
• Comfortable seeking assistance from colleagues and Subject Matter Experts when necessary.
• Solid foundations in Enterprise Software and/or Consulting environments.
• Proven track record of influencing and consulting on governance, program management, business processes, and technical issues, providing stakeholders with actionable options and insights.
• As part of the ServiceNow Business Group, enjoy access to extensive training and certification opportunities.

Travel may be required for this role, with variations from 0 to 100% depending on business needs and client requirements.

Here's What You Need:

• At least 8 years of experience with ServiceNow in a Development & Technical Architecture capacity.
• Minimum 8 years in IT transformation and strategy planning, ideally within a high-tech consulting context.
• At least 4 years leading teams of ServiceNow Developers as a technical manager and mentor.
• Minimum of 4 years experience in implementing and enforcing standards like code and architectural reviews.
• At least 6 years of advanced scripting expertise in JavaScript and SQL.
• Minimum of 6 years working with Agile methodologies like SCRUM, Kanban, and Wagile.
• Holding at least three ServiceNow certifications—System Admin, Application Developer, and ITSM preferred.
• A bachelor's degree or equivalent work experience (minimum 12 years). If you have an associate degree, you must have a minimum of 6 years of work experience.

Bonus Points If:

• You possess database experience.
• You have experience in cloud migration.
• You are ITIL Certified.
• You have integrated ServiceNow with AWS or Azure.
• You have experience building prototypes.
• You exhibit strong interpersonal skills and a customer-centric attitude.
• You are recognized as a proven team player and team builder.
• You have strong organizational and analytical abilities.
• You are familiar with SaaS deployments and their supporting architectures.
• You have a degree or equivalent, ideally in Information Technology, alongside a proven consulting and project management background.

Professional Skill Requirements:

• Exceptional communication skills, both written and verbal, with strong presentation and facilitation capabilities.
• A proven ability to cultivate a team-oriented atmosphere.
• Demonstrated creative and analytical problem-solving skills.
• A strong desire to work in an information systems environment.
• Outstanding leadership and management skills.

Compensation at Accenture varies based on multiple factors including location, role, skills, and experience. The anticipated salary range for this position is as follows:

California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York $87,400 to $266,300 New Jersey $100,500 to $266,300 Washington $100,500 to $245,000

We at Accenture are committed to providing equal employment opportunities for all individuals, including adjustments as needed for disabilities or religious observances. If hired by Accenture and you require accommodations to perform essential functions of your role, you will engage in our reasonable accommodation process.

Accenture is an EEO and Affirmative Action Employer of Veterans and Individuals with Disabilities and is committed to providing employment opportunities to transitioning service members.

Applicants must possess work authorization in the US, which does not require future visa sponsorship.

We do not require applicants to disclose sealed or expunged records of conviction or arrest. A criminal history does not disqualify you from employment at Accenture.

We embrace diversity and believe it drives innovation. All employment decisions are made without regard to age, race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis protected by law.